Term and Conditions

Last Updated: [Date]

1. Acceptance of Terms

By accessing proofficegear.com and making purchases, you agree to be bound by these Terms and Conditions, our Shipping & Returns Policy, and Privacy Policy. These documents govern our relationship with you regarding this website.

2. User Obligations and Responsibilities

2.1 Account Information

When creating an account or placing an order, you agree to:

• Provide accurate, current, and complete information
• Maintain the security of your password and account
• Accept responsibility for all activities that occur under your account

2.2 Prohibited Conduct

You agree not to:

• Use our website for any illegal purpose
• Attempt to gain unauthorized access to our systems
• Interfere with the proper working of the website
• Use any automated means to access the site without our permission

3. Product and Service Description

3.1 Product Information

We take pride in offering:

• Premium writing instruments (fountain pens, ballpoint pens, calligraphy pens)
• Professional office accessories (briefcases, portfolios, card holders)
• High-quality stationery (diaries, coloring pencils, bottled ink)

We make every effort to display product colors and features as accurately as possible, but monitor settings may affect appearance.

3.2 Product Availability

All products are subject to availability. We reserve the right to discontinue any product without notice.

3.3 International Restrictions

Certain products (particularly bottled ink) may be subject to shipping restrictions based on destination country regulations.

4. Order and Payment Terms

4.1 Order Process

Your order represents an offer to purchase which we accept by sending an order confirmation email. All orders are subject to:

• Product availability
• Validation of payment method
• Fraud prevention checks

4.2 Pricing

Prices are shown in USD and exclude applicable taxes and shipping fees unless otherwise stated. We reserve the right to adjust prices at any time, but changes won’t affect confirmed orders.

4.3 Payment Methods

We accept:

• Visa
• MasterCard
• JCB
• PayPal

Payment is processed at time of order. You represent that you have the legal right to use your payment method.

4.4 Shipping

Please refer to our detailed Shipping & Returns Policy for information about:

• Processing times (1-2 business days)
• Shipping methods (Standard via DHL/FedEx or Free via EMS for orders over $50)
• Delivery timelines (10-25 business days depending on method)
• International restrictions (excluding certain Asian and remote regions)

5. Returns and Refunds

5.1 Return Policy

We accept returns within 15 days of delivery for most items, provided they are:

• In original, unused condition
• In original packaging with all protective materials
• Accompanied by proof of purchase

5.2 Non-Returnable Items

For hygiene and safety reasons, we cannot accept returns of:

• Bottled ink (opened or unopened)
• Ballpoint pen refills with broken seals
• Personalized items (monogrammed or engraved products)

5.3 Refund Process

Approved refunds will be processed within 3-5 business days after we receive your return. The refund amount will exclude original shipping fees unless the return is due to our error.

6. Intellectual Property

All content on this website, including text, graphics, logos, and product designs, is our property or our suppliers’ property and is protected by international copyright laws. You may not:

• Reproduce, distribute, or create derivative works without permission
• Use our trademarks without express written consent
• Use any content for commercial purposes

7. Limitation of Liability

7.1 Product Use

We are not liable for any damage or injury resulting from:

• Improper use of our products
• Failure to follow product instructions
• Unauthorized modifications to products

7.2 Website Use

We strive to maintain uninterrupted service but are not liable for:

• Temporary website unavailability
• Technical issues beyond our reasonable control
• Any consequential damages resulting from website use

7.3 Maximum Liability

Our maximum liability to you for any claim related to these Terms or your use of our website shall not exceed the amount you paid for the product(s) in question.

8. General Provisions

8.1 Governing Law

These Terms shall be governed by the laws of the State of Texas, USA, without regard to conflict of law principles.

8.2 Changes to Terms

We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting to the website.

8.3 Severability

If any provision of these Terms is found invalid, the remaining provisions will remain in full effect.

8.4 Contact Information

For questions about these Terms, please contact:

Office Supplies Sale
2177 Sundown Lane
Austin, TX 78757
Email: [email protected]